Effective Date: April 7th 2021.
Welcome! Thank you for visiting a Riobel offering. To help inform you, we provide this notice explaining our online information practices and the choices you can make about the collection and use of information you submit or we collect through our website and our other related mobile websites, services, tools, mobile applications and other applications to which this Privacy Notice is linked (the “Site”). The Site is owned and operated by Riobel.
1. Scope and Consent
When you use the Site, you are contracting with Riobel, located at Unit B, Hortonwood 37, Telford, TF1 7XT, United Kingdom. If you reside outside of the United States, Riobel is your data controller. By using the Site, you expressly consent to our collection, use, disclosure, and retention of your personal information as described in this Privacy Notice.
2. Information We Collect
(a) Registration and Account Information: You can browse the Site without telling us who you are or revealing any personal information about yourself. If you choose to register for an account with us, we require you to create a username and password, you choose to give us your personal information and are not anonymous to us. When you register an account, create a profile, purchase products, or otherwise engage with our Site, you may provide personal information such as name, physical address, email address, phone number, mobile telephone number, payment information, zip codes, and other relevant information. Personal information is only associated with your account/profile when you sign in as a registered user. We also collect information relating to the business you represent and demographic information such as domain information, zip codes and areas of interest.
(b) Information to respond to your requests: You may give us your personal information so we can respond to your requests, send you newsletters and other communications you request. Details of how you can opt-out of receiving any communications from us are detailed in the section headed “Your Choices” below.
(c) Information From Other Sources: The information we collect may be combined with information from outside records that we have acquired in accordance with the law and/or your permission.
(d) Mobile Information: If you access the Site through a mobile device we may collect additional information from you (e.g. your unique device identifier or a mobile number).
3. Uses and Retention
(a) Our goal is to collect and use only that information that we think is required for our legitimate business interests, in order to better understand your interests and improve your experience of using the Site. To learn more about how we use tracking technologies and cookies, see Section 8 of this Privacy Notice.
(b) The provision of personal data is either a requirement necessary to obtain the services that you might request and/or for us to operate our business, including our Site. You are required to provide the data set forth above if you want to receive the products and/or services outlined in this section. Failure to provide the data will prevent us from being able to provide services you request or otherwise inhibit our ability to operate the Site.
(c) Operate Our Site: We use the information collected to (i) respond to your requests or orders; (ii) provide customer service (e.g., to resolve disputes, address feedback, or fix problems with your account/profile or the Site); (iii) personalize your experience by providing content on the Site, including targeted advertising/communications, that we believe may be of the most interest to you; (iv) improve the Site; (v) give you information about your account; and (v) provide you with a safe, efficient, and customized experience.
(d) Analyze and Aggregate Non-Personal Information: We use aggregate information about our users and non-personal information to analyze Site and user behavior and prepare aggregated reports.
(f) Communicate With You: We use your information to contact you to maintain the Site, your account, or to comply with your stated communication preferences, or to provide other services requested by you, as described at the time when we collect the information from you, or to contact you for other purposes authorized by law.
(g) Marketing Analysis: We may use the information (including personal data) for marketing analysis.
(h) Data Retention: Your information will be retained by us for as long as needed for us to comply with our contractual obligations, and other business purposes, including global legal obligations to retain data.
4. Your Choices.
You can control how and when you want to receive notifications from Riobel on the Site or by following instructions within the notices. If you have consented to our collection of your personal data for multiple specific purposes or explicitly consented to our collection of special/sensitive categories of personal data your consent can be withdrawn at any time. For more information about how to opt-out of marketing communications go to Section 7 (Communication Preferences and Marketing (Opt- out)),and for information about how to change or update your personal information go to Section 9 (Accessing, Reviewing, and Changing Your Personal Information).
Information collected on the Site may be shared with:
(a) The Riobel Corporate Family. We may share the information we collect about you with the Riobel corporate family and their and our affiliates and subsidiaries, as well as with third party suppliers and service providers. The information may be disclosed (i) to provide joint content and our services (e.g., registration, transactions, analytics and customer support); (ii) to help detect and prevent potentially illegal acts, violations of our policies, fraud and/or data security breaches; (iii) to guide decisions about Riobel or third party’s business, assets, operations, rights, products, sites, applications, services, tools, and communications and (iv) processing and storage of information. Members of our corporate family may use this information to send you marketing communications and you will have the opportunity to opt-out in email communications.
(c) Other Entities with your Consent. Other third parties to whom you explicitly ask us to send your information (or about whom you are otherwise explicitly notified and consent to when using a specific service).
(d) Legal and Law Enforcement. Law enforcement, governmental agencies, or authorized third parties, in response to a verified request relating to a criminal investigation or alleged illegal activity or any other activity that may expose us, you, or any other Riobel user to legal liability. In such events, we will only disclose information relevant and necessary to the investigation or inquiry.
(e) Change of Control – New Owners. Other business entities, should we plan to merge with or be acquired by that business entity. Should such a combination occur, we will make reasonable efforts to request that the new combined entity follow this Privacy Notice with respect to your personal information. If your personal information would be used contrary to this Notice, you will receive prior notice.
(f) Ad Networks. On the Site, we may work with third parties to serve advertisement, provide us with data collection, reporting, ad response measurement and site analytics and assist with delivery of relevant marketing messages and advertisements. These third parties may view, edit or set their own tracking technologies/cookies. The use of these technologies by these third parties is subject to their own privacy policies and is not covered by this Privacy Notice. They might also obtain information about other applications that you have downloaded to your mobile device, the mobile websites you visit and other information about you or your device in order to analyze and serve anonymous targeted advertising on the Site and elsewhere.
(g) Companies In The Mobile Industry. If you access the Site through a mobile device, we may also share your information with Carriers, operating systems and platforms.
6. Information You Share on the Site.
7. Communication Preferences and Marketing (Opt-out).
We do not sell or rent your personal information to third parties for their marketing purposes without your consent. We may combine your information with information we collect from other companies and use it to improve and personalize the Site. If you do not wish to receive marketing communications from us, you can indicate your communications preference within the direct communication from us or through your account/profile settings. You may not opt-out of administrative emails (for example, emails about your transactions or policy changes) for your registered account.
8. Tracking Technologies (Cookies).
When you visit the Site, we and our business partners may use tracking technologies to enhance your online experience or customize our offerings.
A few additional important things you should know about our use of tracking technologies (cookies):
We store and process your information on our servers located in the United States and around the world. We maintain technical, physical, and administrative security measures to protect the security of your personal information against loss, misuse, unauthorized access, disclosure, or alteration. It is your responsibility to make sure that your personal information is accurate. If you believe that your login credentials have been compromised, please make sure to contact us as indicated in the Contact Us Section below.
14. Children's Privacy.
The Site is a general audience site and it is not intended for children under the age of 13. We do not knowingly collect personal information via our websites, applications, services, or tools from users in this age group.
15. International Transfer.
As we operate internationally, and many of our computer systems are currently based in the U.S. Your personal information may be processed in the U.S. and elsewhere where data protection and privacy regulations may not offer the same level of protection as in other parts of the world, such as the European Union. If you create an account/profile, you consent to the collection and/or processing in the U.S. of your personal information and tracking technologies/cookies as described in this Notice. You understand that the U.S. government may obtain access to the personal data you submit if necessary for investigative purposes. We use adequate means to transfer data under applicable laws.
16. Notification Regarding Updates.
From time to time, we may update this Privacy Notice. You agree that we may notify you about material changes in the way we treat personal information by placing a notice on the Site. You should check the Site frequently for updates. We will also notify you of any material changes in the way that we collect or use your personal data.
17. Contact Us.
If your questions are not answered online, you may email us at firstname.lastname@example.org , or write to us at Riobel , Unit B, Hortonwood 37, Telford, TF1 7XT, United Kingdom.